In February 2016, New York experienced record-breaking cold temperatures where it reached 1 below zero at Central Park and below freezing temperatures throughout the 5 boroughs and Long Island. Due to this sudden cold freeze, United Public Adjusters was on call 24/7 to ensure we were ready to respond to the numerous frozen sprinkler and plumbing breaks, which caused significant water damage throughout residential and commercial buildings. In Forest Hills, Queens, a homeowner discovered water damage throughout the (4) level single family home and immediately contacted our firm to ensure both building and personal property damages were properly documented, evaluated and presented to the insurance company to ensure a fair and equitable settlement for all covered damages. Due to the size of the loss and the amount of claims coming in, the insurance company sent an inexperienced staff adjuster who normally handled small property losses and even with our hand holding, the staff adjuster presented our firm with an offer of $200,055.27. After requesting a new staff adjuster to be assigned or another staff adjuster to assist the initial insurance company adjuster, the carrier agreed to send in a second adjuster, which of course wasn’t any better than the first staff adjuster. The insurance company knew there was a big scope difference and decided to hire plumbing and building consultants in order to minimize the claim, but with our firms hard-work and knowledge of building construction, we ultimately achieved a final offer in the amount of $558,962.01 representing a 179% increase, which exceeded building policy limits. If you want a fierce advocate, look no further, please contact United Public Adjusters & Appraisers, Inc. at 1-866-797-3901 (LOSS).
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