A Merrick, Long Island homeowner who experienced a plumbing break in their master suite reached out to United Public Adjusters & Appraisers, Inc. to ensure they received a fair and equitable settlement. Once retained, we reviewed the policy, assessed the damages, educated the policyholder on their coverages, reported the claim, and immediately scheduled inspections with the insurance company “independent adjuster” and “expert” building estimator from out of state who was not experienced in building construction. Throughout the claims process, the (3) insurance company representatives stated “I do not believe there is any damage to the master bathroom” and “We have no evidence to date to support your presentations, and the investigation continues into the facts of this loss and the damages caused by the claimed occurrence.”; meanwhile we reported the claim within a timely manner, presented the insurance carrier with detailed pictures to support the water damages, provided thermal imaging, preserved evidence of water damages, and physically showed damages to their representatives on numerous inspections. While the insurance carrier had (3) bullies trying to threaten, intimidate and artificially deny/reduce the policyholder’s claim, the policyholder had her own team of advocates from United Public Adjusters. The insurance company’s initial building repair offer was $14k and we negotiated a building repair settlement of $146,850.28, which represents a 949% increase!
“Philip and James and the entire staff were amazing and always available by phone, text, or email. Philip Maltaghati came out to my house the same day I called him. We had a problem with the person assigned to my claim. Philip went right over everyone’s head, right to the top and after 2 months of getting nowhere, within 1 week I had my claim settled, checks in my hand, and for what we asked for to repair my damages. I HIGHLY RECOMMEND THEM. THEY ARE BY FAR THE VERY BEST HANDS DOWN! They are professional , courteous and always available.” – Maria (homeowner)
