MICHAEL CASALI

Claims Operations & Training Coordinator

Licensures
Licensed Public Adjuster in 6 states (CT, FL, NJ, NY, PA, TN).

Comprehensive Claims Expertise & Client Advocacy

Michael Casali is a Senior Licensed Public Adjuster with United Public Adjusters & Appraisers, Inc., licensed in New York, New Jersey, Connecticut, and Florida. Since joining the firm in 2022, Michael has earned a reputation for meticulous detail, strong negotiation skills, and unwavering client advocacy, helping secure fair outcomes on a wide range of complex property claims.

Areas of Expertise

Michael provides full-service representation for policyholders, with specialization in:

Building Claims: Assesses structural damage and ensures proper repair or replacement.
Contents Claims: Leads UPA’s contents team, managing valuations for personal and business property.
Loss of Rent & ALE: Michael secures compensation for displacement and lost rental income.
Business Interruption: He analyzes financial records, calculates losses, and challenges carrier positions.

Michael is also a mentor to new hires, known for his patience, thoroughness, and ability to teach detailed claim preparation.

Claim Types Managed

Michael has successfully handled:

Fire & smoke damage (residential and commercial)
Water & flood damage (burst pipes, storms, hidden leaks)
Hurricane & storm losses (wind, hail, hurricane damage)
Collapse & structural damage (partial and full failures)
Business interruption & extra expense recovery
Loss of rent & ALE for landlords and displaced families

Advocacy & Approach

Michael brings a human touch to client relations, backed by a reputation for thoroughness, precision, and steadfast dedication to policyholders.

Collaborating closely with UPA’s executive team, adjusters, contractors, and external specialists, he keeps claims moving swiftly while offering clients clear direction and peace of mind at every stage. Through meticulous record-keeping and targeted representation, he consistently helps policyholders achieve more favorable and balanced claim outcomes

Background

Before becoming a Public Adjuster, Michael managed a radio station, where he developed organizational and leadership skills that now help him coordinate complex claims and lead team initiatives.

Beyond the Office

A lifelong baseball and basketball fan, Michael brings a team-oriented mindset and strategic thinking to both sports and claims handling, making him a valued colleague and advocate for clients.