Helping You Recover What Matters Most
At United Public Adjusters & Appraisers, Inc., we understand what’s at stake when a property tied to your loan goes into distress. We offer specialized lender services to support institutional lenders, special servicers, and REO asset managers navigating property damage and insurance recovery across New York City, Westchester, and Long Island. With extensive experience working directly with receivers and stakeholders, we focus on getting insurance proceeds into your hands quickly and efficiently.
Why Institutional Lenders Trust Us
When a borrower walks away or stops maintaining the property, your asset quickly becomes exposed to risks – fire, flooding, vandalism, or storm damage can all erode equity in a matter of days. We step in to help stabilize the situation and lead the lender service claims process from start to finish.
Our team moves fast. We gain access to the site, even if it is inaccessible or abandoned, with full permission and coordination from the owners, receivers, or legal representatives, and begin assessing the damage immediately. With tools like drone imaging and Matterport scans, we thoroughly document everything. We also comprehensively review the insurance policy to identify opportunities for a stronger recovery.
From valuing structural damage to calculating business interruption and loss of rent, we leave no detail out of the claim. Throughout the process, we maintain constant communication with you and your team, offering the option for weekly virtual updates to keep everyone informed.
We’re not here to settle for lowball offers. Our goal is to protect your collateral and ensure that you recover what you are owed.
Lender Services Built for Complex Portfolios
Our work goes far beyond submitting a claim. We provide end-to-end lender services designed specifically for institutional lenders managing distressed or abandoned assets.
We handle full-service insurance claim management, enabling your internal teams to focus on asset resolution and recovery. Forensic inspections, including high-resolution drone surveys and 3D imaging, provide us and you with a crystal-clear view of the damage, even when a property is difficult to access.
Our damage estimates are professionally prepared and highly detailed, supporting both structural and financial claims. And if disputes arise during the process, we help you through appraisals, working closely with your legal team or receivers to ensure the claim is successfully resolved. While we don’t litigate or pursue third-party claims, we are equipped to coordinate with your legal partners when necessary.
Whether you’re dealing with a single non-performing property or a portfolio of REO assets, we offer claim oversight that keeps everything aligned and moving forward.
A Look at the Claims We’ve Handled
We’ve helped institutional lenders recover from a wide range of property damage scenarios. Here are a few real-world examples:
- A fire-damaged walk-up in the Bronx, where the borrower vanished without cooperation
- An abandoned commercial building in Queens was flooded due to a burst pipe
- A pre-foreclosure mixed-use building in Brooklyn with a roof collapse and extensive mold
- A Staten Island warehouse was left vandalized after eviction proceedings
- A Manhattan property where a plumbing issue caused flooding from the top floor down to the retail spaces below
Each of these situations required a fast, thorough, and experienced response – precisely what we deliver.
What Sets United Public Adjusters Apart?
With over two decades of experience in New York’s highly complex real estate and insurance environment, we know how to get results for institutional lenders. Our team is licensed, bonded, and deeply knowledgeable in the intricacies of lender service claims, especially for multifamily, commercial, and mixed-use properties.
We aren’t lawyers and don’t litigate, but we provide the documentation, insight, and strategy your legal team needs. Our boots-on-the-ground response team can mobilize quickly, and our collaborative approach ensures smooth coordination with everyone involved – from receivers to attorneys to servicers.
Advanced reporting tools, consistent communication, and a deep commitment to transparency make us a trusted extension of your asset recovery efforts.
Get in Contact with Our Team of Experts
If your property is vacant, in foreclosure, or already damaged, don’t wait for the situation to worsen. Our team is ready to act fast, take control of the insurance claim process, and protect your equity.
Contact United Public Adjusters & Appraisers today to learn how our lender services can support your subsequent claim and safeguard your portfolio.
