Relationships: Internal and External Connections!
We are dedicated to adhering to our foundational value of family and community and treat each client relationship, our internal team and our external network of partners like family members. We live in the communities we serve and ensure a support system as well as empathy in collaboratively making our customers whole again.
For customers, this means individual support and attention to make the burden of recovery a little lighter. When you have United representing your best interests during the insurance claim process, you do not just have on specialist one your side; you have a team. You will have an experienced specialist to arrive and evaluate your contents and substantiate the claim. You will have a diligently skilled building estimator review structural damage and provide real-world estimates for replacing what has been damaged. United’s approach to the claim process will ensure you leave nothing behind in your insurance claim and that you will be fully reimbursed in the shortest time possible without any out-of-pocket expense. United Public Adjusters & Appraisers ensures utmost care and concern for every claim handled. In example:
- For Commercial Businesses, we handle all aspects of business interruption, including Temporary Relocation for Business Owners and Analysis of Physical Damage to Determine Its Impact on Business Operation.
- For Residential Clients, we arrange Temporary Housing for You and Your Family.
The relationships within our team are a critical success factor. Our internal and field adjusters, customer service representatives, claim intake specialists, operations directors and owners all value camaraderie and genuinely care about the growth and professional success of our team members as well as speedy, maximized insurance recovery for our clients. The proof is in the results, check out our Google reviews!
We also believe in our relationships with the community and continuously get involved with local charities. You can read more about our endeavors on our Community page.
Communication: Keeping You In The Loop!
Your home and business are your most valuable assets. In understanding the stress associated with complex claim insurance recovery, we remain engaged every step of the way to ensure transparency by communicating with you so that you are aware of the current status during the claim process. After the claim is settled, additional superior service is provided until the claim is officially closed. We also take over all external communication, including:
- Direct Communication on your behalf with Landlord or Property Manager, Industrial Hygienist, Building Department and Town Officials, Engineers, Architects, Designers and General Contractors. We handle the complexity for you!
In addition, our personable team members approach each claim with sympathy, ensuring to treat our customers with patience and professionalism. Our team members live in the communities we serve and therefore treat each claim/customer with authentic care.
Time Management: Immediate Response!
We understand that time means money and recovery in the quickest time possible is our expertise. Our team of fierce advocates takes immediate action once we are called into a claim to ensure effectiveness and to minimize stress. By multi-tasking via communication with all vendors, the carriers and juggling paperwork, we like to set the expectation of results and fierce advocacy; all proved with our results!   You can check out our success stories for more insight.
- Our adjusters are available 24/7 – Including All Holidays!
Technology: Secret Weapon for Seamless Operations!
United understands that technology is a valuable asset to manage claims quickly and efficiently and to communicate with our customers and associates. From our claim management system to our marketing efforts, we implement the latest and greatest technology for smooth operations and consistent communication.
Integrity: We Follow Rules and Do Right By Our Clients!
United Public Adjusters and Appraisers is Licensed by the Department of Financial Services and bonded per state requirements. The professionals at United Public Adjusters & Appraisers, Inc. uphold all DFS rules and regulations via ethical, accountable and trustworthy operations on a daily basis. Our process includes:
- Inspect:  Upon receiving your call, a public adjuster will personally come out to  assess the site of the  property damage.
- Valuation:  After we have assessed your property, we will then analyze your current insurance policy to get you the maximum claim coverage.
- Negotiation:  We act as a liaison between you and your insurance company. We handle everything from preliminary estimates to negotiation and settlement.
- Settlement:  After extensive claim negotiations, our public adjusting team ensures our clients receive the maximum amount of claim compensation.
We also operate with integrity by only charging a fee if we are able to settle a claim. United is vigilant of its clients’ expectations and ensures to process claims responsibly and with the client’s best interests at heart.
Education: Maximizing Your Settlement to the Fullest!
Preparing an insurance claim is a convoluted and complex task and requires an artillery of accurate knowledge. Our team of distinguished experts is always attaining certifications and expanding its knowledge in the public adjusting field to ensure accurate representation. All of our team members across operations, even marketing, are licensed adjusters. We will almost always obtain greater settlements than individuals on their own, not only due to our team’s intuitive skills in evaluating, estimating, and appraising, but also because of our continuous focus on education to ensure we learn of any changes within the insurance, construction and real estate industry.
- Our Construction and Real-Estate knowledge allows us to advocate on your behalf with the most complex commercial claims and residential claims.
Innovation: Staying Ahead of the Curve!
Insurance carriers are continuously changing policy language, making complex claims seem impossible. In order to have an effective operation, United is proactive in attaining forward-thinking talent to help us strategize innovative solutions to the never-ending challenges of insurance adjustment. Our team is perseverant to find the loopholes and exceptions to ensure your claim angles are covered.
United aims at continuing to implement its core values with the ultimate vision to:
PROVIDE PROPERTY OWNERS WITH PEACE OF MIND AFTER DISASTERS.
