Inside Customer Service Rep: Property Insurance Claims

We are a team of hungry, like-minded individuals driven by opportunity and integrity. We have grown a culture of team members who support each other and collaborate across departments to learn and grow both personally and professionally. Our management team works closely with team members to develop their best assets. We trust in the expertise of the team members we bring on board to get the job done.

Perks of joining our team include fully paid health benefits, the flexibility of working from our Melville, NY or Queens, NY office. A casual atmosphere where work and fun are encouraged simultaneously and access to many educational opportunities. We also focus on work/life balance by implementing a generous paid time off policy. You will love it here! Apply today!

Our firm is currently seeking candidates with experience such as:

United Public Adjusters and Appraisers is seeking self-starting individuals who have between 3-5 years of experience in customer service. The ideal candidate must be a self-motivated independent thinker with the ability to manage a diverse work-load.

Training will be provided.

DESIRED SKILLS AND EXPERIENCE

• Establish and maintain a connection with the customer by understanding and meeting their needs; serve the customer with compassion, and follow up to ensure that customer needs have been met
• Research and respond to customer communications, concerns, conflicts or issues
• Summarize and document a claim file with notes, evaluations and decision-making process
• Provide an overview of coverage limits
• Support our team with settling claims in accordance with business unit standard methodologies and settled claim value

Required: customer service experience

Helpful: CPCU I AIC I SPPA designation

Salary negotiable based on experience level.
Job Type: Full-time

Experience:

• Microsoft Suite: 3-5 years (Office, Excel, Word)
• Customer Service: 3-5 years

Education:

• Bachelor’s

Location:

• Melville, Long Island, New York

Required work authorization:

• United States